📄 REFUND POLICY

We want you to love your experience at Luma Finds.

If something isn’t right, we offer a 30-Day Money-Back Guarantee on eligible items.

We accept returns if:

  • Your item is damaged or faulty

  • Your item arrives different from the description

  • You’re unhappy with the product for a valid reason

Requirements:

  • Item must be in original condition where possible

  • Proof of purchase required

  • Photos of the issue (if damaged or faulty)

Refund Process:

  1. Contact us at support@lumafinds.com

  2. Our team will review your request

  3. If approved, we’ll provide return instructions or issue a replacement/refund

Change of Mind:
For change-of-mind returns, buyers may be responsible for return postage.